Frequently Asked Questions (FAQ)

Signs include mud tubes, hollow wood, and termite droppings.

Yes, our baiting system is designed to eliminate the entire colony, including the queen.

If not treated properly, yes. That’s why we provide regular monitoring.

ur termite treatment comes with a 3-5 year warranty, and regular checks are recommended.

The best termite control method depends on the situation:

-Termite baiting system is ideal for slow but total elimination of the colony.

-Corrective soil treatment is faster and creates a protective chemical barrier.

Professional termite treatment usually lasts between 3 to 5 years.
We recommend an annual inspection to maintain protection especially for landed houses, shop lots, or factories near green areas.

Use termite baiting when:

-You see termite activity but don’t know the nest location

-You want a non-invasive, eco-friendly solution

Your property already has a concrete floor (no soil access)

Use corrective soil treatment when:

-The infestation starts from underground

-You can access the soil perimeter (landed property)

-You want faster results

Yes, if no maintenance is done.
We provide follow-up inspection and warranty to ensure long-term protection against re-infestation.

Mud tunnels on walls or floors

Hollow wood or damaged skirting boards

Flying termites (alates) around lights

Discarded wings or termite droppings

Yes. After corrective soil or pre-construction treatment, PestSol Sdn Bhd issues an official treatment certificate, detailing the method and chemical used useful for developers, contractors, and homeowners.

We provide termite control across Kuala Lumpur & Selangor, including:
Bukit Jalil, Sri Petaling, OUG, Cheras, Damansara, TTDI, Petaling Jaya, Subang Jaya, Puchong, Shah Alam, Klang, Ampang, Setia Alam, Kota Kemuning, Kajang, Bangi, Cyberjaya, Putrajaya, Rawang, and Sungai Buloh and more area

Yes, our treatments use safe and approved insecticides. However, we advise keeping children and pets away from treated areas until the solution has dried.

Common signs of bed bugs include:

Small red, itchy bites on your skin

Blood stains on bedsheets or pillowcases

Tiny black fecal spots on mattresses or furniture

Shed bed bug skins and eggs in crevices

A musty odor in infested areas

Bed bugs are excellent at hiding in:

Mattress seams and bed frames

Cracks and crevices in walls or furniture

Behind wallpapers, electrical outlets, and carpets

Luggage, bags, and clothing

We use misting to eliminate bed bugs and their eggs.

Yes, remove beddings, pack clothes, and keep food items covered.

Yes, we offer tailored pest control plans for F&B businesses.

We offer flexible service hours, we can schedule treatments after working hours to avoid disruption.

The most common pests in restaurants include:
✅ Cockroaches – Thrive in kitchens and storage areas
✅ Rodents – Attracted to food waste and can damage property
✅ Flies – Spread bacteria and contaminate food
✅ Ants – Invade food storage and preparation areas

For effective prevention, we recommend monthly general pest control services. High-risk areas may need fortnightly treatments.

We use a combination of safe and effective treatments, including:
🔹 General Pest Control (GP) – Targets cockroaches, ants, and rodents
🔹 Misting Treatment – Reduces flies and airborne pests
🔹 Rodent Baiting & Trapping – Controls rat and mouse infestations
🔹 Gel Baiting – Used for cockroach and ant control in food-sensitive areas

Yes! We use food-safe, non-toxic, and industry-approved pest control solutions to ensure safety for staff and customers.

✔️ Store food properly in sealed containers
✔️ Keep the kitchen and storage areas clean
✔️ Dispose of waste regularly and use covered bins
✔️ Seal cracks and entry points to prevent infestations

Yes! If you sign up for all your branches, we offer special discounts for multi-branch businesses.

Booklice (Psocids) are tiny, soft-bodied insects often mistaken for dust mites or baby termites.
They thrive in humid areas, feeding on mold, fungi, and organic materials found on paper, cardboard, and wooden surfaces.

Booklice appear when there is high humidity or mold growth, especially in:

-Store rooms, cupboards, wardrobes

-Wooden furniture and skirting boards

-Books, boxes, or old documents

They are a sign of excess moisture in the area.

No, booklice do not bite or spread disease, but they can cause discomfort and damage to stored paper, packaging, and books.
Their presence also indicates a moisture or mold problem, which can lead to other pest issues.

To eliminate booklice, PestSol recommends:

Reduce humidity – use a dehumidifier or improve air ventilation.

Discard moldy items – throw away damp books or boxes.

Clean with dry cloths – avoid using water on affected surfaces.

PestSol treatment – we use a safe residual spray and misting method to eliminate adult booklice and eggs.

Yes, with proper treatment and moisture control.
PestSol Sdn Bhd offers a booklice control service using misting and residual spraying, combined with humidity prevention advice.
We also identify the root cause (e.g. damp wall or leaking pipe) to prevent re-infestation.

Keep indoor humidity below 50%

Avoid storing paper or cardboard on the floor

Fix any leaks or damp walls

Store food and grains in airtight containers

Use ventilation fans in kitchen or storerooms

Cockroaches are attracted to food residue, moisture, and dark hiding areas.
Common sources include:

Uncovered rubbish bins

Food crumbs or grease around stoves

Leaking pipes or floor traps

Cardboard boxes and clutter

Yes, cockroaches can spread bacteria, salmonella, and allergens through their droppings and shed skin.
They are a health risk, especially in restaurants, F&B outlets, and homes with children.

PestSol Sdn Bhd provides a 3 step cockroach control process:

Residual spraying – targets cracks, drains, and hiding spots.

Gel bait application – attracts and eliminates hidden cockroaches.

Misting (if necessary) – reaches deep corners for full coverage.

We also guide customers on hygiene practices to prevent re-infestation.

For long-term protection, we recommend:

Monthly treatment for restaurants, cafés, and food outlets

Every 3–6 months for homes, offices, and hostels

After service, follow these tips:

Keep your kitchen dry and clean

Seal food in airtight containers

Dispose of garbage daily

Avoid leaving pet food overnight

Close drain covers when not in use

The two main types are:

German cockroach – small and fast; usually in kitchens and pantries

American cockroach – large and reddish-brown; found in toilets and drains

Ants usually come indoors looking for food, water, or shelter.
They are commonly found in:

Kitchen areas and pantries

Food storage and rubbish bins

Cracks and wall gaps

Electrical sockets and ceilings

Most ants are not dangerous, but some species can:

Contaminate food and surfaces

Bite and cause skin irritation

Damage electrical wiring or equipment (especially crazy ants)

Common species include:

Sugar ants / Black ants – usually found in kitchens

Pharaoh ants – small yellow ants, common in hospitals or F&B areas

Crazy ants – fast-moving, often found near electrical points

Carpenter ants – live in wood, similar to termites

PestSol uses a 3-step professional ant control method:

Residual spray – targets visible trails and entry points

Gel bait – eliminates the entire colony by spreading through worker ants

Misting (if necessary) – for severe infestations in hidden areas

Our treatment focuses on both killing and prevention, not just surface spraying.

For long-term control:

Homes: every 3–6 months

Restaurants or F&B outlets: monthly service recommended

Regular maintenance keeps colonies from re-establishing.

You can reduce ants by cleaning surfaces and sealing food, but DIY sprays only kill visible ants.
They don’t destroy the colony, so ants will return.
Professional gel baiting and residual spray by PestSol ensures the queen and colony are eliminated.

Clean up food crumbs immediately

Store sugar, rice, and snacks in sealed containers

Seal wall cracks and entry points

Keep kitchen and dining areas dry

Empty rubbish bins daily

Yes, all our ant control products are approved by Jabatan Pertanian Malaysia and safe for humans and pets when applied properly by professionals.

We cover cockroaches, ants, and rodents.

Yes, our treatments are safe, but we advise keeping pets and children away until the spray dries.

Keep food away, clear walkways, and remove clutter for better access.

Not necessarily, but it’s advisable to stay away while spraying is being done.

No immediate cleaning is needed. Just avoid mopping or wiping sprayed areas for 1-2 days for maximum effect.